With the Jira integration, you can send alerts from Plerion directly into your chosen Jira project, allowing your team to prioritize and resolve issues within your existing workflows.
Note: This is a one-way outbound integration. Issues created or updated in Plerion will appear in Jira, but changes made directly in Jira will not sync back to Plerion.
Steps for adding a Jira integration
On the Plerion dashboard, go to Settings > Integrations
Find Jira and click the + button
On the Connect Jira page, enter a name for your integration and select Connect Jira
A Jira OAuth pop-up will appear
Review the requested permissions and click Accept to authorize the connection. Choose Jira instance (if applicable)
If you have access to multiple Jira instances, carefully select the correct one.This choice can only be made once.
If you select the wrong instance, you must delete the Jira integration and set it up again. If you skip this step, the integration status will remain as ‘Pending’ and cannot be used in workflows.
Test your Jira integration
After adding Jira, you can send a test issue to confirm the setup.
Choose the Jira project and issue type for the test issue. Review your test issue in Jira
If the test is successful, Plerion will display a link to the created Jira issue, as shown below.