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With the Jira integration, you can send alerts from Plerion directly into your chosen Jira project, allowing your team to prioritize and resolve issues within your existing workflows.
Note: This is a one-way outbound integration. Issues created or updated in Plerion will appear in Jira, but changes made directly in Jira will not sync back to Plerion.

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Steps for adding a Jira integration

1

On the Plerion dashboard, go to Settings > Integrations

Sidebar navigation with Settings expanded and Integrations highlighted
2

Find Jira and click the + button

Integrations page with Jira option and plus button to add integration
3

On the Connect Jira page, enter a name for your integration and select Connect Jira

Connect Jira page showing fields for integration name and Connect Jira button
4

A Jira OAuth pop-up will appear

Review the requested permissions and click Accept to authorize the connection.
Jira OAuth pop-up requesting access
5

Choose Jira instance (if applicable)

If you have access to multiple Jira instances, carefully select the correct one.
This choice can only be made once. If you select the wrong instance, you must delete the Jira integration and set it up again. If you skip this step, the integration status will remain as ‘Pending’ and cannot be used in workflows.
Select Jira instance screen showing multiple Jira accounts
6

Test your Jira integration

After adding Jira, you can send a test issue to confirm the setup.
Choose the Jira project and issue type for the test issue.
Test issue configuration screen for Jira integration
7

Review your test issue in Jira

If the test is successful, Plerion will display a link to the created Jira issue, as shown below.
Confirmation message on Plerion with link to created Jira issue

Example Jira test issue created from Plerion
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